FAQ: Volunteer Drivers

No. Most of our volunteers who drive for the patients transport service use their own cars but we also have an MPV available at our base in Shettleston that volunteers can use to drive patients to hospital.

It doesn’t affect your insurance in any way. You are covered under the social, domestic, pleasure category of insurance. However, you must notify your insurance company that you intend to use your car for volunteer driving. You will also be covered under CTG’s public liability insurance whilst driving patients.

Yes, we pay 45p per mile plus any parking costs incurred. This is in line with HRMC guideline for voluntary drivers.

No, you can tell us when you are available and we will work with that. Even as little as a half day per month would be useful.

The driver’s role is not physically demanding. All of our patients are able to get in and out of a car by themselves so no heavy lifting is expected of you.

Yes, you will be offered training throughout your time with us.

Yes, you will be working with vulnerable, elderly people and so every volunteer undergoes a Protecting Vulnerable Groups (PVG) check. If you are concerned about this please speak to us.

Our volunteers come from all backgrounds. If you are honest, reliable and friendly then we would like to hear from you.

People have different reasons for volunteering. Volunteering with CTG’s patient transport project will mean you are making a difference to elderly people’s lives. You could benefit from helping or supporting other people, gaining confidence, responding to challenges, and being with other people. You may feel satisfaction from giving something back to your community or you may be looking for some structure to your week or to just get out of the house. If you’re looking for work, you will gain valuable experience for your CV and a reference. Whatever your reason, above all else we want our volunteers to enjoy their experience.

If you have a query that we haven’t answered here, then please call us on 0141 778 2042.